Welcome to the [GWA] Personal Support & Hosting Center.

[GWA] GetWebActive Support utilizes a modified version of the PHP Support ticket system provided by osTicket. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. We are a Complete Online Support Service Provider.
A valid Membership and Email Address are required to create Open a New Ticket. We archive a complete history of all your Support Requests.


Every [GWA] Support Account comes with your own Hostgator Domain Web Hosting Account
The host accounts below are included with your chosen level of support.

[GWA] Complete WebHost Fully Supported Hosting for WordPress List Management
Basic Support* Medium Support** Total Support***
Max. Term - Min. Price US$8.95/month US$19.95/month US$39.95/month
[GWA] Hosting Options  Includes [GWA] WebHost (Hostgator) Resources below.
Transfer Bandwidth 50 GB 100 GB 250 GB
Website Storage 5 GB 10 GB 25 GB
Multiple Domains 5 Domains Unlimited Unlimited
CPanel Website Manager Yes Yes Yes
List Management Yes Yes Yes
Outgoing SMTP Relay Yes Yes Yes
Max. Email Limit (Hr/Day) Unlimited† Unlimited† Unlimited†
[GWA] Support Options  Includes [GWA] WebHost Support Resources below.
Email Ticket Support Yes Yes Yes
Outgoing Phone Support No Yes Yes
Incoming Phone Support No No Yes
Hands-on Technical Support No 15 min/month 45 min/month
Third-party Script Support No No Yes
  BASIC Support
Subscribe for $8.95 USD
MEDIUM Support
Subscribe for $19.95 USD
TOTAL Support
Subscribe for $39.95 USD


+ Subscribe by Paypal or use your Credit Card for instant access to the support ticket system.
Access to enter support tickets will be available immediately after your successful subscription payment. Check your support email above for your password and system access information.
Note: TELEPHONE SUPPORT AVAILABLE FOR MEDIUM & TOTAL SUPPORT ACCOUNTS ONLY.

Unlimited Email Campaigns:

We do not impose artificial hourly or daily sending limits when you follow the guidelines below.

  1. Follow the US CAN-SPAM ACT to the letter and always operate your Newsletter Opt-in List within them.
  2. Maintain a current NO-SPAM-ZONE.BIZ ACCOUNT for your Domain or each Newsletter Opt-in List you manage.
  3. Include a dynamic and instant unsubscribe link in every email sent to your Newsletter Opt-in List Members.

Basic Personal Support*
Build your email list with confidence on your specialized weblog and newsletter host.

  • FOR THOSE WHO WANT A LITTLE GUIDANCE AND RELIABLE Q&A SUPPORT
  • Installation of all WordPress Core Updates within 24 hours of release
  • Installation of WordPress Backup Manager to ensure long-term data security
  • WordPress SEO Setup - Setup "All in One SEO Pack" + .htaccess / Perma-link Configuration
  • Optimized PHP interpreter specifically for Wordpress & [GWA] Autoresponder Plugin
  • WP Blog Abuse Protection includes WordPress Project HoneyPot 'httpb' service
  • Professional 24/7/365 Blog Monitoring and Email Alert services
  • Access to Priority Email Support Ticket System - 24 Hour Q&A Support Services provided by GetWebActive
  • Only $8.95 Monthly - 5GB Storage / 25GB Transfer Bandwidth - 5 Domains

Medium Personal Support**
Host your website and email list with confidence on your specialized weblog and newsletter host.

  • FOR THOSE WHO WANT A LITTLE MORE PROACTIVE HELP ON A START-UP BUDGET
  • Off-site secured backup hosting for total security
  • 15 minutes monthly Hands-On Support‡ (accumulate up to a maximum of 90 support minutes)
    • Theme & Plugin installation/modifications as requested
    • Solve configuration and other issues and provide hands-on support
    • Personal Domain Hosting Support including Email/Database/DNS Configuration
    • Installation/Configuration for Fantastico (Non-Wordpress) PHP Scripts
  • Only $19.95 Monthly - 10GB Storage / 50GB Transfer Bandwidth - Unlimited Domains

Total Personal Support***
Build your own unique online presence with confidence on your specialized weblog and newsletter host.

  • FOR THOSE WHO'VE ALWAYS WANTED TO SAY " I'll ask my tech to do that... "
  • 45 minutes monthly Hands-On Support‡ (accumulate up to a maximum of 4.5 hours support)
    • Custom Theme & Plugin creation/installation/modifications as per your direction
    • Complete your blog configuration as requested and perform ongoing maintenance
    • Personal Domain Hosting Support including Email/Database/DNS Configuration
    • Installation/Configuration/Modification for Any Third-Party (Non-Wordpress) PHP Scripts
  • Only $39.95 Monthly - 25GB Storage / 150GB Transfer Bandwidth - Unlimited Domains



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